F.A.Q’s

I expect if you’ve had a look round you may have a few questions you want to ask us.  If you’d prefer, pop us a message but in the meantime these F.A.Q’s might help!

WHAT KIT DO YOU HAVE?

We can supply you with vintage tea cups, saucers, plates, sandwich platters, teapots, cake plates in various styles {see gallery}, cutlery and all kinds of other vintage paraphernalia for afternoon tea!  We have over 170 trios {cups, saucers and side plates}!

HOW DO I BOOK?

After you have decided what you want to hire a 25% deposit will secure your date.

HOW CAN I PAY?

We can either take payments through BACS {bank transfer}, Paypal or cash.

WHEN DO WE HAVE TO PAY IN FULL BY?

Final payment is taken 2 weeks before your wedding or party.  If you make a late reservation and your party is within 2 weeks of booking we do require full payment at that time.

DO YOU DELIVER?

Yes we do deliver.  The minimum order to qualify for delivery is £50 within 10 miles and £100 within 25 miles of Maidstone.  Delivery is charged at 40p per mile.  Orders under £50 are collection only.

CAN WE COLLECT OUR VINTAGE CROCKERY?

Yes absolutely!!

WHERE ARE YOU BASED?

We are in Maidstone, Kent and about 1 mile away from Junction 5 of the M20, so we are really easy to get to!

DO WE NEED TO WASH UP?!?

No! {hooray!!} washing up is included in the price.  We like to carefully check everything whilst washing up so that the next person to hire our kit receives it in mint condition!  You’ll be able to see your face in our spoons!!

WE HAVE SOME OF OUR OWN BITS OF CROCKERY AND DON’T NEED EVERYTHING YOU HAVE ADVERTISED IN YOUR PACKAGES – CAN WE CHANGE THEM?

Yes you certainly can.  You can add or takeaway any item{s} you wish.  We can just re-work the package price for you!  There’s no need to pay for items you don’t need or you may want twice the amount of cake stands we recommend – its all totally up to you!

IF WE HAVE SOME OF OUR OWN CROCKERY HOW DO WE KNOW WHAT IS YOURS AND WHAT IS OURS?

To be on the safe side we ask that you mark your crockery with something to identify it, say a permanent marker {don’t worry it does wash off} or a sticker.

CAN YOU SET IT ALL UP FOR US AS WE JUST DON’T HAVE TIME?

Yes we can set up your party or wedding for you and make it look pretty.  Get in touch and we can have a chat about it!

HOW LONG CAN WE HIRE YOUR LOVELY VINTAGE CHINA FOR?

Usually {subject to availability} we could have your items ready for you a couple of days before your wedding or party and they can be returned/collected a couple of days after as we know you’ll be busy!

WHAT HAPPENS IF WE BREAK SOMETHING?

A breakage deposit is taken when you pay your final payment.  The amount varies depending on how many items you have hired but is usually around £50 for the larger packages.  This is returned to you once everything has been checked by the washing up department!

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We think this covers most things we get asked but if you have any further questions please call Anna on 07831778593 or e mail partyinateacup@live.com.

Vintage China Hire – Based in Kent … covering The Weald, East Sussex, Surrey, South London, Essex, Maidstone, Whitstable, Sevenoaks, Bromley, Tunbridge Wells, Tenterden, Headcorn, West Malling, Ashford, Folkestone…

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